Roles and Responsibilities :
- Design and deliver behavioral training programs for insurance professionals to enhance customer service skills.
- Conduct process training sessions to educate employees on recent policies, procedures, and processes.
- Develop leadership development programs to improve team performance and communication among team members.
- Analyze training needs and provide recommendations for improvement.
Job Requirements :
- 2-5 years of experience in corporate training or a related field.
- Strong expertise in behavioral training, customer service training, leadership training, process training, and soft skills development.
- Ability to analyze data from various sources (e.g., surveys) to identify trends and areas for improvement.
📌 Trainer (Delhi)
🏢 ETERNAL
📍 Delhi