Roles & Responsibilities
- Manage and support enterprise-wide IT infrastructure across multiple locations.
- Ensure availability and performance of LAN/WAN, Internet connectivity, and Wireless Networks.
- Configure and manage network devices including Core Switches, L2 Switches, Firewalls, Access Points, VPN, RF Links, and SD-WAN.
- Monitor network performance, troubleshoot connectivity issues, and coordinate with ISPs.
- Support current site deployments including Fiber Cable laying, Network Rack installation, Switch installation, and Earthing infrastructure.
- Implement and monitor cybersecurity controls and ensure compliance with organizational security standards and ITGC requirements.
- Support cyber incident response and remediation activities.
- Monitor local backup systems and perform backup and restore activities.
- Provide infrastructure support for SAP, ILMS, Manless Weighbridge Operations, GPS Tracking, and RFID-based applications.
- Manage CCTV systems, NVR/DVR devices, Video Walls, Access Control Systems, Attendance Machines, Boom Barriers,



and Control Room infrastructure.
- Deliver end-user support for desktops, laptops, printers, scanners, plotters, Microsoft 365, Outlook, and Video Conferencing systems.
- Manage AMC contracts, service tickets, OEM escalations, and SLA compliance.
- Coordinate with vendors and service providers for hardware repairs, maintenance, invoicing, and service improvements.
- Maintain IT inventory and asset lifecycle management, including procurement support, AMC renewals, and e-waste disposal compliance.
- Maintain infrastructure documentation including network diagrams, rack layouts, and configuration backups.
- Prepare MIS reports and ensure compliance with IT policies, audit requirements, and uptime targets.

Preferred Candidate Profile
- Strong problem-solving and troubleshooting skills.
- Experience working in multi-location manufacturing or industrial environments.
- Ability to manage vendors, coordinate projects, and handle

📌 Senior Engineer (Gurugram)
🏢 Shree Cement
📍 Gurugram