15 Aug
|
Elevate Campuses
|
Sonipat
15 Aug
Elevate Campuses
Sonipat
We are hiring a
Guest Service Associate
to join our team at Sonipat
If you are a hospitality professional passionate about operations and student relations, we want to hear from you.
? Role Overview
As a Guest Service Associate, you will manage daily operations for assigned student residential blocks. You will ensure a high-quality living setting by overseeing hygiene, maintenance, and student grievances.
? Key Responsibilities
- Student Relations:
Handle daily complaints, monitor feedback, and ensure swift resolution and closure via our internal app.
- Operations:
Manage student check-ins, check-outs, and strict key management protocols for the block.
- Property Maintenance:
Complete regular block snagging and coordinate directly with the technical team for quick repairs.
- Housekeeping & Hygiene:
Supervise daily housekeeping schedules and checklists to maintain peak cleanliness.
- Data Management:
Maintain accurate operational records and data logs for your respective block.
? Qualifications & Requirements
- Education:
Degree or Diploma in Hotel Management.
- Experience:
1 to 2 years of relevant experience.
Freshers with a hospitality background are also welcome to apply
- Skills:
Strong communication, problem-solving abilities, and a customer-first mindset.
? Job Details
- Designation:
Guest Service Associate
- Location:
O.P. Jindal Global University, Sonipat (On-site)
📌 Guest Service Associate (Sonipat)
🏢 Elevate Campuses
📍 Sonipat