Responsibilities
- Handle customer queries through phone, email, or chat.
- Resolve customer issues in a timely and professional manner.
- Update and maintain customer information in the CRM system.
- Follow up with customers to ensure their issues are resolved.
- Work with internal teams to provide quick solutions.
Requirements
- Minimum 1 year of customer support experience.
- Basic computer knowledge and MS Office skills.
- Basic knowledge of CRM software
- Good communication and problem-solving skills.
- Positive attitude and customer-focused approach.
Pay: ₹20,000.00 - ₹25,000.00 per month
Advantages:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Support Engineer (Vadapalani)
🏢 SolarRun Energies
📍 Vadapalani
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