We are looking for a skilled Service Engineer to join our team at Nigara Solutions Pvt Ltd. The ideal candidate will have a strong background in engineering and excellent problem-solving skills.
Roles and Responsibility
- Provide technical support and assistance to customers via phone, email, or in-person.
- Troubleshoot and resolve complex technical issues with products and equipment.
- Conduct site visits to diagnose problems and perform repairs or installations.
- Collaborate with cross-functional teams to identify and implement solutions for customer complaints.
- Develop and maintain technical documentation and knowledge base articles.
- Stay up-to-date with current technologies and product releases to improve service delivery.
Job Requirements
- Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent.
- Minimum 2 years of experience in a similar role, preferably in the IT Services & Consulting industry.
- Strong understanding of computer hardware, software, and networking concepts.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
📌 Service Engineer (Tiruchirappalli)
🏢 Nigara Solutions
📍 Tiruchirappalli
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