Job Responsibilities
- Handle customer queries and provide appropriate solutions.
- Understand customer concerns and resolve issues professionally.
- Maintain a positive and customer-focused approach during interactions.
- Coordinate with internal teams when required for query resolution.
- Maintain accurate records of customer interactions and requests.
- Follow defined processes, guidelines, and quality standards.
- Ensure a smooth and satisfactory customer experience.
Requirements
- Excellent communication skills – verbal and written.
- Good listening and problem-solving abilities.
- Customer-friendly and professional attitude.
- Basic computer knowledge.
- Comfortable working in rotational shifts.
- Comfortable with rotational week offs.
- Freshers can apply if they have solid communication skills.
LANGUAGE: Fluent Kannada+English
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Support Executive (Chennai)
🏢 Qgroups
📍 Chennai
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