Role & responsibilities
- OTC B2B Collections experience is mandatory.
- Analyze collection data to identify trends and develop strategies that improve collection efficiency and reduce outstanding debts.
- Monitor payment transactions to detect delinquent accounts and take timely action to minimize risk.
- Communicate with customers to resolve payment discrepancies and negotiate payment arrangements professionally and empathetically.
- Implement and adhere to collection policies and procedures in compliance with regulatory and organizational standards.
- Collaborate with internal teams to streamline collection workflows and enhance overall operational effectiveness.
Preferred candidate profile
📌 B Collection (Noida)
🏢 Spearhead Professional
📍 Noida
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