Relationship Manager/Sales Officer – Micro Business Loan/LAP
Department:
Sales

Business Vertical:
LAP/MBL

About The Role
We are looking for energetic and customer-focused Relationship Manager/Sales Officers to drive MBL/LAP business by acquiring new customers, managing existing relationships, and ensuring seamless end-to-end customer service. The role involves field sales, customer verification, portfolio management, and coordination with internal teams to deliver an exceptional customer experience.

Key Responsibilities
- Generate new MSME/LAP-Loan Against Property, Mortgage loan business through field sales and self-sourcing.
- Conduct marketing activities including canopy campaigns, leafleting, and local promotions.
- Identify current business opportunities and build strong customer relationships.
- Manage customer queries and provide timely resolutions.
- Perform field visits for customer, residence, business, and property verification.
- Verify financial and property documents (ITRs, bank statements, property papers, etc.).
- Prepare basic Credit Appraisal Memo (CAM).




- Coordinate with Credit, Operations, Legal, Valuation, Collections, and other internal teams for smooth loan processing.
- Ensure timely documentation, disbursement, and post-disbursement support.
- Monitor portfolio quality and assist in collections for delinquent accounts.
- Achieve assigned sales and collection targets while maintaining company policies and compliance standards.
- Submit daily MIS and sourcing reports to the reporting manager.

Eligibility
- Minimum Qualification: 12th Pass (Graduates preferred)
- Experience: 0–3 years in Sales, Banking, NBFC, Financial Services, or Freshers willing to build a career in sales.

Desired Skills
- Strong communication skills in the regional language, Hindi, and basic English.
- Comfortable with field sales, marketing activities, and customer interactions.
- Basic computer knowledge and smartphone proficiency.
- Good understanding of the local marke

📌 Relationship Manager MBL (Sardarshahar)
🏢 AU Small Finance Bank
📍 Sardarshahar