NEW BUSINESS DEVELOPMENT MANAGER

Designation: Manager/Senior Manager

Reports to: CEO

About Us

We are building the backbone of India’s temperature-controlled supply chain, operating at scale across multi-client cold storage, distribution, and end-to-end e-commerce fulfilment. We are in a high-velocity build-and-scale phase with new sites, systems, and teams running in parallel — this is not a steady-state organisation. If you thrive in ambiguity, move rapid, and want real ownership in building a category-defining cold chain company, this is the place.

Role Purpose:

Convert qualified opportunities into new business — owning customer meetings, proposals, negotiations, and deal closures across cold chain, warehousing, transportation, and blast freezing services.

Candidate should be from Logistics (Ecommerce) industry only.

What You'll Do:

*Customer Meetings & Opportunity Conversion*
- Meet prospective customers, understand requirements, and conduct site visits — converting qualified leads into active business opportunities




- Own the full customer engagement process — from first contact to opportunity qualification and handoff to proposal stage
- Build and manage relationships with key prospects across target industries — logistics, e-commerce, FMCG, pharma, and food

*Proposal, Negotiation & Deal Closure*
- Coordinate internal feasibility and commercials, prepare proposals, and handle RFQs with speed and accuracy
- Negotiate terms, pricing, and SLAs with prospective clients — closing deals with strong commercial discipline
- Own the full deal closure process — from term sheet to contract execution — with zero revenue leakage

*Revenue Ownership & Pipeline Management*
- Own new business revenue targets and personal closure discipline — with full accountability for pipeline health and conversion rates
- Maintain structured follow-up, opportunity tracking, and forecasting — so no deal falls through the cracks
- Report pipeline status, win/loss analysis, and market

📌 New Business Development Manager (Kolkata)
🏢 Crystal Group
📍 Kolkata