Qualification:
Diploma / B.E. / B.Tech – Mechanical Engineering preferred
About the Role
We are looking for a Graduate Engineer Trainee to join our
Services Department
. The role involves coordinating service activities, supporting service operations, communicating with service personnel and customers, and ensuring timely completion of assigned activities.
The candidate will receive on-the-job training in our products, service processes and operating systems.
Key Responsibilities
- Coordinate and follow up on service activities.
- Plan and track service visits and assigned jobs.
- Coordinate with service personnel for timely execution.
- Monitor pending activities and ensure timely closure.
- Coordinate with customers regarding service schedules and requirements.
- Review service reports and ensure timely submission of required information.
- Support resolution and escalation of service-related issues.
- Maintain service records and update internal systems.
- Coordinate with other departments for service-related requirements.
- Develop technical knowledge of the company's products and applications.
What We Are Looking For
- Diploma / B.E. / B.Tech in Mechanical Engineering preferred.
- Good communication and coordination skills.
- Good analytical and problem-solving ability.
- Comfortable working with Excel and computer-based systems.
- Willingness to learn technical products and service processes.
- Solid follow-up and execution discipline.
- Ability to work independently and take ownership of assigned responsibilities.
- Freshers are welcome; candidates with 0–2 years of relevant experience may also apply.
Career Opportunity
This role offers an opportunity to build a career in
technical service operations and service management
, with increasing responsibility based on performance and capability.
- Candidates who enjoy technical problem-solvi