Location: Nashik
Job Type: Full time / Internship
Experience: Freshers & Experienced Candidates Welcome
Age: No Bar
Career Gap: Not a Problem
Looking to Start or Restart Your Career?
We are looking for people who are honest, responsible, willing to work, good at communicating and comfortable using a computer.
Your degree, age or career gap matters less to us than your attitude, communication and willingness to learn.
Women looking to restart their careers are strongly encouraged to apply.
What You’ll Do
- Speak with customers over calls and WhatsApp
- Understand customer queries and problems
- Help customers resolve order and service-related issues
- Coordinate with customers, partners and internal teams
- Follow up until issues are properly resolved
- Handle day-to-day back-office operations
- Maintain customer records and update information in the system
- Collect customer feedback
- Follow up with existing/inactive customers when required
- Work towards defined daily and monthly performance goals
- Identify recurring customer problems and communicate them to the team
Who We’re Looking For
You should be:
- Honest and responsible
- Willing to learn and work
- Comfortable speaking with customers
- Patient while handling complaints
- Good at understanding and solving problems
- Comfortable with basic computer work
- Able to use WhatsApp, email and web-based software
- Comfortable with follow-ups and calling
- Able to take ownership of assigned work
- Comfortable working with performance targets
Communication Skills
- Good Hindi communication
- Marathi communication preferred
- Basic English understanding is sufficient
Fluent English is NOT compulsory.
Education
12th Pass / Graduate / Any Educational Background
Skills, attitude and willingness to work matter more than qualifications.
Who Can Apply?
- Freshers
- Experienced candidates
- College students looking for internships
- People looking for a stable full-time opportunity
- Candidates restarting thei