Position: Telecaller / Telecalling Executive – Real Estate
Department: Sales & Business Development
Experience: 1–3 years
Employment Type: Full-time
Reporting To: Sales Manager / Business Development Manager
Job Summary
We are looking for an energetic and communication-focused Telecaller to support our real estate sales team. The candidate will be responsible for making outbound calls to potential customers, understanding their requirements, explaining available real estate projects, generating qualified leads, and scheduling site visits.
The ideal candidate should have excellent communication skills, a confident personality, and the ability to convert enquiries into genuine sales opportunities.
Key Responsibilities1. Calling & Lead Generation
- Make outbound calls to prospective customers from company-provided leads and databases.
- Handle incoming enquiries related to real estate projects.
- Understand customer requirements such as budget, preferred location, property type, and timeline.
- Explain project details,
specifications, pricing, amenities, and offers to prospective customers.
- Generate and qualify leads for the sales team.
2. Lead Follow-up
- Regularly follow up with prospective customers through calls and WhatsApp.
- Maintain proper records of all conversations and follow-ups.
- Identify responsible buyers and prioritize qualified leads.
- Ensure timely follow-up with leads until they are converted, rejected, or become inactive.
3. Site Visit Coordination
- Schedule site visits and meetings between customers and the sales team.
- Coordinate with sales executives regarding customer appointments.
- Confirm site visits with customers and ensure proper follow-up after the visit.
4. Customer Relationship Management
- Build and maintain positive relationships with prospective customers.
- Answer basic customer queries professionally.
- Provide accurate information regarding projects and avoid miscommun