Description
Technical Success Architect - SlackSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Slack is on a mission to make your working life simpler, more pleasant and more productive. We are looking for a Technical Success Architect to join our growing Customer Success organization and help expand our global Success Architect team.

Technical design and governance are essential to integrating Slack with identity, security, data, AI, and system-to-system workflows at scale. Success Architects act as trusted technical advisors for our existing customer base and our partners on the Success team, leveraging broad technical and deep product expertise to amplify and extend adoption of Slack at our largest customers.



All of which serves to ensure customers can deploy Slack quickly and effectively as mission critical infrastructure for the Enterprise.

Architects educate customers about product features and automations, perform technical discovery & assessments to provide guidance on APIs and extensibility of Slack as a platform. They advise on practical applications of AI, and develop recommendations on architecture changes and integrations that drive adoption.

Success Architects reduce enterprise risk and accelerate time-to-value by ensuring Slack is designed correctly in complex environments. In an ever changing technical landscape, we are seeking someone who understands technical capabilities but can blend that with customer facing pedigree to help customers move from challenge to deployable solution at pace with Slack.

We are expanding our team to find someone who can both practically apply AI techno

📌 Technical Success Architect (Bengaluru)
🏢 SalesForce-ad
📍 Bengaluru