Who we are looking for: The role is within SSGS Asset owner’s Institutional investors services (IIS). The successful candidate will contribute to the team’s success by having responsibility for managing the clients & internal stakeholders. The role involves robust external & internal engagement and time management skills to ensure deadlines are met with 100% accuracy along with analytically strong background

Why this role is important to us:

The team you will be joining is will be responsible for the client services & Client delivery management roles for fund accounting and custody services we offer our clients.

What you will be responsible for:
- Individual Contributor
- Manage the day-to-day activities of a functional/oversight team by monitoring, reviewing and validating all daily activity to ensure accuracy and timeliness in calculations and processing, as well as adherence to controls
- Provide timely accurate management reporting and issue log maintenance, under moderate supervision
- Research and resolve exceptions and issues




- Escalate unresolved issues to management as required
- Reconcile and resolve discrepancies with other Shared Service teams, external clients and Client Operations as needed
- Ensure all inquiries are resolved in a timely and accurate manner and communicates effectively with client when necessary
- Ensure appropriate records of daily and monthly activities are kept
- Coordinate effective and timely flow of critical information to all relevant parties and follows up on administrative details within the department
- Oversee the adherence to Standard Operating Procedures
- Maintain knowledge of current alternative procedures and processes
- Assist with workflow management and technology enhancement, make suggestions to streamline operations
- Document any updates or changes to formal procedures, databases, etc.
- Participate in projects as well as prepare and verify information for those various projects/special requests as directed
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📌 Client Implementation (Mumbai)
🏢 State Street
📍 Mumbai