Digital Workplace Presales Solution Architect – Job Description

1) Role Overview

The
Digital Workplace Presales Solution Architect
is responsible for
designing, positioning, and winning Digital Workplace / End User Services (EUC + EUS) deals
by translating client business needs into
scalable, cost-effective, and differentiating solutions
.

2) Key Responsibilities

A. Opportunity & Requirement Management
- Analyze
RFI/RFP/RFQ requirements, client environment, and volumetrics (users, devices, SLAs, locations)
- Identify
prospect fit, risks, and transformation levers

B. Solution Architecture (Core Responsibility)
- Design
end-to-end Digital Workplace solutions
, including:
- End User Computing (devices, OS, VDI, endpoint management)
- Service Desk / Workplace Support
- Collaboration platforms (M365, Google Workspace)
- Workplace security & identity
- Translate requirements into
scalable architectures aligned to business outcomes
- Ensure: Deliverability, Cost optimization, Innovation (automation, GenAI, DEX, etc.)

C. Proposal Development & Deal Shaping
- Develop




client-facing proposals
including: Solution overview, Architecture diagrams, service descriptions, Value proposition & outcomes
- Own
solution strategy, pricing inputs
- Define: Assumptions, Risks & mitigations, Transition approach

D. Client Engagement & Solution Defense
- Conduct: Solution presentations, Q&A; / clarifications
- Explain
technical solution in business terms
- Participate in
solution defense and contract discussions
- Coordinate to ensure
PoCs, demos, and transformations
where required

E. Sales & Stakeholder Collaboration
- Work closely with: Sales / Account teams, Delivery & SMEs, Finance / Pricing teams
- Provide
technical leadership in deal pursuit

F. Risk, Governance & Deal Closure
- Perform
risk assessment and mitigation planning
- Lead
internal solution reviews & approvals
before submission
- Ensure: Compliance, Competitive differentiation, Win strategy alignment

3) Scope of Digi

📌 Presales Solution Architect-Digital Workplace: Bangalore/Noida (Bengaluru)
🏢 Birlasoft
📍 Bengaluru