15 Aug
|
Secunderabad Club
|
Hyderabad
15 Aug
Secunderabad Club
Hyderabad
Age : Age range could be - between 25 - 55 years also. Does not need any specialised qualifications. Can be trained in-house)
Work Days / Hours : Monday to Saturday / 10:00 AM - 6:00 PM
Experience: 3 to 5 years Minimum of 3 to 5 years in an office setting / desk role. Prior work experience in the hospitality sector or customer service related roles would be an added advantage
Essential skills required for the role : - Basic communication (English, Hindi, Telugu - spoken & written) - Computer skills (working knowledge of essential common use MS Office programs - Excel, Word, Emails etc)
Basic Duties :
1. Attend to enquiries (from members in person, over phone or email)
2. Maintain up-to-date information (regarding availability of venues, menus, rules, regulations, vendors, packages & rates etc. Prepare periodic reports & maintain records)
3. Follow & ensure compliance of established booking procedures, policies & rules of the club
4. Ensure prompt communication & confirmations between all related departments of the club (kitchen / bakery, F&B; service, accounts, maintenance,
external vendors etc)
Key Responsibilities
- Receive and attend to Club members for banquet booking enquiries in a courteous and professional manner.
- Explain banquet halls, available facilities, packages, tariffs, Club rules, and booking procedures to members.
- Verify the membership details and eligibility before confirming any banquet booking.
- Process banquet reservations accurately and issue booking confirmations.
- Maintain the banquet booking register/software with complete and accurate details.
- Collect booking advances and other applicable charges from members as per the Club's approved tariff.
- Issue official computerized/manual receipts for all payments received.
- Ensure all cash, cheque, card, and online payment details are recorded accurately.
- Deposit all cash and other collections with the Accounts Department on the same day or as per the Club's financial policy,
📌 Banquet Sales Executive (Hyderabad)
🏢 Secunderabad Club
📍 Hyderabad