Role & responsibilities
The Operations Manager will be responsible for overseeing the overall operations of the four-star hotel, ensuring seamless functioning across all departments, maintaining high guest satisfaction standards, driving operational efficiency, and achieving revenue and profitability targets. The role requires solid leadership, customer service orientation, and expertise in hospitality operations.
- Oversee day-to-day operations of all hotel departments including Front Office, Housekeeping, Food & Beverage, Maintenance, Security, and Guest Services.
- Ensure smooth coordination between departments to deliver excellent guest experiences.
- Monitor operational performance and implement improvements where required.
- Maintain hotel quality standards and ensure service excellence.
Preferred candidate profile
BHM/ DHM / BSc Hotel management / exp in hotel operations/ F&B;/ CRM / Handling Customers/ House keeping/ purchase/
SALARY---------------------BEST IN THE INDUSTRY
[email protected]
ES SATHEESAN BTECH (MECH), MBA
MANAGING DIRECTOR
www.vesatindia.com
(phone hidden)/ (phone hidden)
📌 Operations Manager-Four star Hotel- Kakkanad (Kochi)
🏢 Vesat Management
📍 Kochi