Purpose/Objective

Team Member - AOCC/JCC plays a key role in ensuring smooth airport operations through real-time monitoring and coordination with internal and external stakeholders.
This role ensures timely resource allocation, congestion management, and operational efficiency

Key Responsibilities of Role

* Key Responsibilities of Role Operations Monitoring and Terminal Coordination: Monitor terminal operations to detect congestion or unusual incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.
Ensure seamless baggage delivery operations by monitoring processes and resolving delays.
Supervise Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) to ensure parking stands are allocated before flight arrival and maintain on-time block and off-block operations.
Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances according to flight plans.
Flight Announcements and Status Updates:



Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).
Stakeholder Coordination: Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
Work with ATC for flight arrivals, parking allocation, runway changes, towing permissions, and other operational updates.
Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate effective operations during shifts.
Regulatory Compliance and Documentation: Ensure adherence to SOPs and regulatory requirements and support compliance with internal and external audits.
Capture operational data and prepare reports for shift summaries, incid

📌 AOCC - Apprentice (Navi Mumbai)
🏢 Adani Group
📍 Navi Mumbai