Food & Beverage Associate / Guest Service Associate

Company: Distrikt 9 Hotels & Resorts
Industry: Luxury Hospitality / 5-Star Hotel
Department: Food & Beverage Service
Job Type: Full-time
Experience: 0–3 years preferred
Location: Kanjkode , Palakkad

Job Summary

Distrikt 9 Hotels & Resorts is looking for a passionate, guest-focused Food & Beverage Associate / Guest Service Associate to join our luxury hospitality team.

The ideal candidate will have excellent communication skills, a professional appearance, a positive attitude, and a genuine passion for delivering exceptional five-star guest experiences.

Key Responsibilities
- Welcome and assist guests in a warm, professional, and courteous manner.
- Provide prompt and personalized food and beverage service according to five-star hotel standards.
- Take food and beverage orders accurately and communicate them effectively to the kitchen and bar teams.
- Set up, serve, explicit, and reset tables in accordance with hotel standards.
- Maintain a thorough knowledge of menus, ingredients, beverages, promotions,



and hotel facilities.
- Handle guest requests, questions, and concerns professionally and efficiently.
- Ensure high standards of cleanliness, hygiene, grooming, and presentation at all times.
- Coordinate with the kitchen, housekeeping, front office, and other departments to ensure smooth guest service.
- Process guest bills and payments accurately when required.
- Follow hotel SOPs, food safety regulations, and service standards.
- Anticipate guest needs and proactively provide assistance to create memorable experiences.
- Support banquets, events, room service, restaurants, lounges, and other F&B; operations as required.
- Assist in maintaining a clean, organized, and welcoming outlet environment.

Requirements
- Diploma or degree in Hotel Management, Hospitality, or a related field preferred.
- 0–3 years of experience in a reputed hotel, restaurant, resort, or luxury hospitality environment.
- Freshers with str

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