2. To find ways to increase profits and minimize costs.
3. To determine sales prices and contract terms.
4. 0-12 MOB and even 13-24 MOB or more bounce cases collections with focus and efforts on 100% collections efficiency. It will be communicated to employee as per requirement of the organization from time to time.
5. Focus on digitization and support all the initiatives related to sales and even other processes digitization.
6. Cash management to be done as per SHDFC policy with full integrity.
7. Focus on overall performance by keeping branch balance score card into mind and ensure the support and contribution to have overall performance.
8. To create recent DSAs and if required manage the existing relationships of DSAs / Corporate DSAs / Lead Partners This will be communicated and advised basis requirement of business by your seniors / HOD.
9. Affordable housing builders / brokers tie-ups and manage the relationship to generate quality home loan leads.
10.
Keep updating with latest SHDFC policy, product, pricing and process to ensure better results.
11. Keep sharing competition details and feedback to seniors / HOD.
12. Ensure to share the true and accurate information about the customer, property, seller etc. to ensure transparent practices.
13. Lead management, WIP files tracking, Reject Review, SUD files tracking, Timely part disbursements or new disbursements, timely transaction and cheque release of customers and also support for timely PDD collection.
14. Resolve the instrument not available cases within timelines
15. Work as per First Time Right (FTR) from Login to Disbursement for good customer service and best possible TAT.
16. To focus on training of team members and DSAs staff.
17. To recommend changes in the sales and credit policy to ASM/RSM for improving the portfolio
18. To conduct regular visits to builders and DSAs for relationship building and issue