Role & responsibilities

expertise in Order-to-Cash(O2C), ERP systems, customer operations, order

management and cross functional coordination. Skilled in SAP, SFDC, CPQ, incident handling, process improvement,

troubleshooting and stakeholder management. Experienced in supporting enterprise applications, resolving operational

issues, and ensuring SLA-driven service delivery in global environments. Proven expertise in resolving customer

escalations, mentoring team members, creating SOPs, Service contract management, renewal management, forecasting,

invoice management and logistics coordination. Productive in handling end-to-end service contract operations including

new & renewal bookings. Handling end-to-end Reactive Quoted bookings and billings. Strong analytical,

coordination, problem-solving skills with experience in global customer operations environments. Demonstrated

Order Handler- Service Sales Order (One ERP)

Join us as our Order Handler in the ONE ERP journey of Alfa Laval, India (Service Team)



and play a key role in ERP design for India for Order to Cash processes. The position will play critical role in designing ERP blueprint for various process steps of Order Management.

About the Company:

In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do.

Our core competencies are in the areas of heat transfer separation, and fluid handling. We are d

📌 Order-to-CashC) For mnc company (Pune)
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📍 Pune