HR Generalist – People Operations (Solo HR Role, IT Services)

UnifyXperts · Goregaon, Mumbai · Full-time, on-site
Reports to:
Manan Shah, Founder & C.E.O.
Experience:
3–6 years in HR generalist / people operations roles, ideally in a services or consulting firm under 50 people

About UnifyXperts

UnifyXperts is an ERPNext implementation partner working with US manufacturers and e-commerce businesses. We're a team of about 20 — functional consultants, developers, and support staff — and we're growing. Our clients trust us because we listen before we assume, keep things easy, and tell the truth even when it's uncomfortable. We expect the same inside the company.

This is our first dedicated people/HR role. You'll build much of it from scratch.

What you'll own

Hiring and staffing
- Build staffing plans with Manan and the delivery team: which roles we need, when, and why — tied to project pipeline, not guesswork.
- Source candidates for open roles: consultants, developers, interns. Write JDs, run outreach, screen resumes, coordinate interviews,



and manage candidates from first contact to offer.
- Keep a warm bench: know where good ERPNext, finance, and supply-chain people are even when we're not hiring.

Retention and team health
- Keep a real-time read on team health — workload, growth, engagement — and act early rather than after the fact.
- Run regular one-on-one check-ins with team members across projects, openly, so everyone knows check-ins exist to make things better.
- Own the full employee lifecycle through to exit interviews, and feed what we learn back into how we work.

Culture and engagement
- Translate our operating principles — honesty, simplicity, customer-first, continuous improvement — into day-to-day team behavior. Culture here means how decisions get made and how people treat each other, not posters.
- Plan and run team activities: celebrations, offsites, learning sessions.

Policies and day-to-day operations
- Administer leave, half-day, and wor

📌 HR Generalist – People Operations (Mumbai)
🏢 UnifyXperts
📍 Mumbai