Client Management (B2B)
- Act as the primary point of contact for corporate clients.
- Understand client requirements, customization needs, budgets, and timelines.
- Manage client communication, approvals, and expectation setting.
- Handle escalations and ensure high client satisfaction.

Project Execution
- Manage end-to-end execution of corporate gifting projects from order confirmation to final delivery.
- Coordinate with design, procurement, warehouse, and logistics teams.
- Ensure timely production, packaging, and dispatch of bulk orders.
- Track project milestones and ensure adherence to SLAs.

Vendor & Supply Chain Coordination
- Coordinate with vendors and suppliers for sourcing and customization.
- Negotiate pricing and ensure cost optimization.
- Monitor quality checks and maintain brand standards.

Operations & Reporting




- Maintain MIS reports and project trackers.
- Ensure smooth cross-functional collaboration.
- Identify process improvement opportunities to enhance efficiency.

Required Skills
- 3-6 years of experience in project management / operations in B2B environment
- Strong B2B client handling experience
- Experience in bulk order management and customization projects
- Vendor management & negotiation skills
- Strong coordination & stakeholder management skills
- Good knowledge of supply chain & logistics processes
- Proficiency in Excel / Google Sheets / ERP systems
- Ability to manage multiple projects in a quick-paced environment

📌 Project Operations Manager (Bengaluru)
🏢 Swageazy
📍 Bengaluru