Trainer Telematics, FASTag & Financial Service

Experience

5 years in training, sales enablement, or field operations, preferably in Telematics, Fleet, or BFSI sectors

Role Summary

The Trainer will design, deliver, and evaluate training programs for sales, operations, and field teams on Telematics products (GPS, Fuel Sensors), FASTag, and Financial Services (loans, insurance, fleet finance). The role ensures teams are knowledgeable, compliant, and performance-ready, driving better customer engagement and sales results.

Key Responsibilities

1. Training Design & Delivery
- Develop structured training modules for Telematics, FASTag, Fuel Cards, and Financial Services products.
- Conduct classroom, field, and virtual sessions for sales teams, Field Officers, and operations staff.
- Prepare training materials, presentations, handbooks, and product manuals.

2. Team Enablement & Performance Improvement
- Coach and mentor sales and operations teams to improve product knowledge, sales pitch, and process compliance.




- Conduct post-training assessments and provide feedback to improve team performance.
- Collaborate with managers to identify training needs and skill gaps.

3. Product Knowledge & Updates
- Stay updated on current products, process changes, and industry regulations.
- Train teams on product features, benefits, and competitive differentiators.
- Support launch of new offerings (e.g., FASTag campaigns, Telematics solutions, Financial products).

4. Monitoring & Reporting
- Track training effectiveness through metrics such as knowledge retention, sales improvement, and compliance adherence.
- Prepare reports and dashboards for senior management.
- Recommend improvements to training content and delivery methods.

5. Field Support
- Accompany field teams for hands-on training, product demos, and customer engagement guidance.
- Support problem-solving during real-time field challenges.

Skills & Qualifications
- Graduate in any discipline; MBA or relevant certificati

📌 Trainer Telematics (Gurugram)
🏢 Delhivery
📍 Gurugram