We're hiring a dedicated Accounts Receivable & Collections Executive to own our outstanding invoice follow-up end to end, daily calling, promise-to-pay tracking, and weekly reporting. This is full time, focused ownership, not a shared task. You'll work off a certified, pre-verified list of collectible invoices, so your job is execution and reporting, not accounting judgment calls.
Key Responsibilities
- Daily outbound calls and follow-ups to institutions with overdue payments, from a certified list
- Log every call outcome, promise-to-pay date, and reason for delay in our tracking system
- Send timely reminders (calls, email, WhatsApp where appropriate) on not-yet-due and recently overdue invoices
- Track promises made vs. promises kept; flag broken promises for escalation
- Prepare and share a weekly AR status report: aging movement, top overdue accounts, blockers
- Flag any account needing escalation (disputed amount, no response beyond agreed days, internal blocker) through our tracking system
- *Do not independently decide which invoices are valid or write off; that stays with Finance*
What We're Looking For
- 0-3 years in collections, telecalling, back-office finance, or accounts receivable. Freshers with strong communication considered
- Comfortable making 30-40+ calls a day and staying organized across many accounts
- Working knowledge of Excel/Google Sheets
- Clear spoken English; Kannada/Hindi a plus for South India coverage
- Persistent, detail-oriented, comfortable with repetitive follow-up work
- Prior exposure to Zoho Books/Billing is a plus, not mandatory