L2 Atlassian Cloud Administrator – Jira, Confluence, JSM & Xray

Location:
Bangalore, India – Onsite 3-4 days a week

Support Hours:
IST zone

Company Name
: Buxton Consulting

Company Name:
Xperi

Position Overview

We are looking for a hands-on
L2 Atlassian Cloud Administrator
with strong experience supporting
Jira Cloud, Confluence Cloud, Jira Service Management (JSM), and Xray
in an enterprise workplace.

This is primarily an operational and administration-focused position. The resource will support day-to-day Jira/Atlassian activities, handle customization requests, create and configure new projects, maintain workflows and configurations, and independently troubleshoot L2-level issues.

The ideal candidate should be comfortable working in a production environment with minimal supervision and should have strong practical knowledge of the Atlassian Cloud ecosystem.

Key Responsibilities
- Provide day-to-day L2 administration and production support for Jira Cloud, Confluence Cloud, and JSM.
- Create, configure,



and maintain Jira projects based on business and project requirements.
- Design, modify, and support Jira workflows and workflow schemes.
- Configure and maintain custom fields, screens, issue types, permission schemes, notification schemes, filters, dashboards, and related Jira configurations.
- Support JSM configurations, workflows, request types, queues, and other service-management requirements.
- Handle ongoing Jira customization and enhancement requests from business and technical teams.
- Administer and support
Xray within Jira
for project and test-management requirements.
- Troubleshoot Jira, Confluence, JSM, and Xray issues and provide timely resolution.
- Develop and maintain Jira automation rules.
- Use Jira REST APIs for data retrieval, automation, and integration-related activities.
- Write or maintain basic scripts to interact with Jira REST APIs and retrieve information required for reporting, work planning, and roadmap-related processes.
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📌 Atlassian Cloud Administrator (Bengaluru)
🏢 Buxton Consulting
📍 Bengaluru