15 Aug
|
Satya Solar Systems
|
Lucknow
15 Aug
Satya Solar Systems
Lucknow
Company Description
Satya Solar Systems Pvt. Ltd., established in 2016, is a pioneer in rooftop solar energy solutions across India and an Authorized Channel Partner of Tata Power Solar. The company focuses on delivering sustainable, cost-effective solar solutions for homes, businesses, and institutions. Satya Solar Systems is committed to reducing electricity costs, enhancing customer reputation, and driving renewable energy adoption nationwide. Guided by a mission to empower communities and businesses with high-quality, affordable solar energy, the organization upholds core values of sustainability, integrity, customer satisfaction, excellence, and innovation.
Location- Lucknow
Salary -Upto 25K/ month
Role Description
- Build and maintain strong relationships with new and existing customers.
- Coordinate customer onboarding, documentation, site surveys, quotations, agreements, payments, installation schedules, subsidy, net metering, commissioning, and project handover.
- Provide regular and accurate updates regarding project progress, material delivery, installation, approvals,
documentation, and expected completion timelines.
- Maintain long-term relationships to generate referrals and repeat business.
- Conduct post-installation follow-ups, collect customer feedback, and ensure proper closure of pending project or service matters.
- Prepare regular reports on customer satisfaction, pending issues, escalations, service closures, retention, and follow-up status.
- Ensure qualified communication, timely responses, confidentiality, proper documentation, and compliance with company procedures.
- Maintain accurate CRM records, customer profiles, communication history, project status, complaint details, feedback, payments, and service records.
- Act as a bridge between customer and company
Qualifications
- Candidates should possess strong client relationship management, customer service, and account management skills.
- Candidates should possess sales, negotiati
📌 Relationship Manager (Lucknow)
🏢 Satya Solar Systems
📍 Lucknow