Location: Patna/Bihar
Employment Type: Full-time
Experience: 2–5 years in printer/printing equipment service.
We are looking for a Printer Service Engineer responsible for installation, troubleshooting, preventive maintenance, and repair of printers and related printing equipment at customer sites.
Key Responsibilities
- Install, configure, and commission printers at customer locations.
- Diagnose and resolve hardware, electrical, mechanical, and software-related issues.
- Perform preventive and corrective maintenance of printers.
- Troubleshoot issues related to print quality, paper feeding, connectivity, fuser, rollers, sensors, PCB, motors, and other components.
- Replace and test faulty spare parts and consumables.
- Provide remote and on-site technical support to customers.
- Maintain service reports, job sheets, and spare-parts consumption records.
- Coordinate with customers and internal teams for timely closure of service calls.
- Maintain proper documentation of service activities and customer feedback.
- Travel to customer locations as required.
Required Skills
- Positive knowledge of laser/inkjet/multifunction printers and printing technology.
- Strong troubleshooting and problem-solving skills.
- Basic knowledge of electronics, electrical circuits, networking, and computer hardware.
- Familiarity with printer drivers, network configuration, USB/LAN connectivity, and Windows OS.
- Good customer-handling and communication skills.
- Ability to work independently and under service timelines.
Qualification
Diploma/Bachelors/BCA/B.Tech/ITI in Electronics, Electrical, Computer Hardware, or a related field.
Preferred: Experience with brands such as HP, Canon, Epson, Brother, Ricoh, Konica Minolta, Xerox, or similar printing equipment.
What We Offer
- Competitive salary based on experience and skills.
- Travel/service allowances as applicable.
- Opportunity to work with enterprise customers and professional service teams.
- Growth opportunities in technical an
📌 Printer Engineer/Technician (Patna)
🏢 PSL
📍 Patna