Freelancing Opportunity

Site Reliability Engineer (SRE)

Experience: 5+ Years

Job Overview

We are looking for an experienced Site Reliability Engineer (SRE) to improve system reliability, observability, performance, and operational efficiency. The ideal candidate will have strong production engineering experience and hands-on expertise in monitoring, alerting, incident management, and reliability engineering.

Key Responsibilities
- Build and maintain Grafana dashboards for system and application monitoring.
- Manage monitoring and alerting using Prometheus, Recent Relic, and PagerDuty.
- Review Critical User Journeys (CUJs) and identify reliability, performance, and availability risks.
- Define and monitor SLIs, SLOs, SLAs, and error budgets.
- Develop and maintain detailed runbooks for incident response, troubleshooting, and operational procedures.
- Participate in incident management, RCA, postmortems, and reliability improvement initiatives.
- Improve alert quality, reduce alert noise, and strengthen production observability.




- Collaborate with engineering and platform teams to improve production stability and performance.
- Leverage AI/LLM tools such as Claude for troubleshooting, automation, documentation, and operational workflows.
- Automate repetitive operational and troubleshooting tasks wherever possible.

Required Skills
- 5+ years of experience in SRE, Production Engineering, or similar reliability-focused roles.
- Strong hands-on experience with Grafana and Prometheus.
- Experience with New Relic and PagerDuty or equivalent observability/incident-management tools.
- Strong understanding of monitoring, alerting, incident response, and RCA.
- Good understanding of SLI, SLO, SLA, error budgets, and reliability engineering principles.
- Experience creating and maintaining runbooks and operational documentation.
- Experience troubleshooting production systems and performance issues.
- Practical experience using AI/LLM tools such as Claude or ChatGPT for eng

📌 Site Reliability Engineer (India)
🏢 Terminus Technologies
📍 India