About the Role

We are looking for an experienced Business Development Manager to manage and grow strategic hospital and clinic accounts. This role will take ownership of customer relationships after an enterprise account is signed, ensuring successful product adoption, customer engagement, retention, and revenue expansion.

The ideal candidate will have strong experience in healthcare business development, hospital account management, or specialized healthcare/pharma solutions, with the ability to work closely with doctors, hospital administrators, procurement teams, nursing teams, and other key stakeholders.

Key Responsibilities
- Take ownership of enterprise accounts after onboarding and drive successful product adoption.
- Build and maintain strong relationships with hospitals, clinics, doctors, administrators, procurement teams, and other stakeholders.
- Understand customer workflows, usage patterns, and business needs to identify opportunities for account expansion.
- Drive upselling and cross-selling of additional products, modules, solutions, and upgrades.




- Monitor customer satisfaction and proactively address challenges and pain points.
- Identify early signs of churn and take corrective action to improve retention.
- Ensure customers continue to realize meaningful clinical and commercial value from the platform.
- Drive account revenue growth and maximize customer lifetime value.
- Plan and execute doctor meets, training programs, stakeholder engagement activities, and other customer engagement initiatives.
- Work closely with Sales, Product, Customer Support, and other internal teams to resolve customer issues and improve the overall customer experience.
- Coach and guide clinic-level customer teams or KAM/Support executives where required.
- Maintain solid visibility and engagement across assigned customer accounts.

What We’re Looking For
- 5–6 years of relevant experience in one or more of the following:
- Healthcare Business Development
- Hospital

📌 Business Development Manager (Vijayawada)
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