Position Title: Business Development Manager (BDM) – Service Sales
Department: Sales / Service Solutions
Location: — Delhi , Mumbai and Bangalore
Reports To: Head of Service Solutions
Employment Type: Full-time
Role Overview
The Business Development Manager (BDM) – Service Sales (B2C) is responsible for driving
customer acquisition, revenue growth, and market expansion of service offerings in the B2C segment.
The role demands solid sales acumen, customer relationship management skills, and the ability to
develop high-impact strategies to increase service penetration and renewals.
Key Responsibilities
1. Sales & Revenue Growth
Achieve monthly and quarterly sales targets for service offerings.
Drive B2C service subscriptions, renewals, and upsell opportunities.
Maximize revenue through strategic territory management.
2. Prospecting & Lead Generation
Build a continuous pipeline of potential customers through field visits, digital sources, referrals,
and partner networks.
Execute local marketing activities to enhance lead volume.
3.
Customer Engagement & Relationship Management
Conduct customer meetings, demonstrations, and service presentations.
Understand customer requirements and recommend suitable service solutions.
Ensure high customer satisfaction and timely resolution of issues.
4. Business Strategy & Market Intelligence
Track competitor activities and provide key market insights.
Assist in creating and executing territory development plans.
Recommend new service offerings or enhancements based on customer feedback.
5. Negotiation & Deal Closure
Prepare accurate commercial proposals.
Handle pricing negotiations within company guidelines.
Ensure smooth onboarding of customers after deal closure.
6. Reporting & CRM Management
Update CRM tools regularly with leads, opportunities, and closures.
Submit weekly and monthly sales performance reports.
Track key KPIs like conversion rate, revenue achievem
📌 Business Development Manager (Delhi)
🏢 hirezy
📍 Delhi