Job Description

We are looking for an experienced Oracle CRM Business Analyst with strong expertise in Oracle Fusion Cloud CRM. The candidate will be responsible for understanding business requirements, analyzing CRM processes, and translating business needs into effective Oracle Fusion solutions.

Skill / Qualifications
- Bachelors degree in Computer Science, IT, Engineering, Business Administration, or a related field.
- 6+ years of experience as a Business Analyst / Functional Consultant with strong CRM experience.
- Solid hands-on functional experience with Oracle Fusion Cloud CRM.
- Good understanding of Sales, Lead, Opportunity, Customer, Account, Contact, and Service Management processes.
- Strong experience in business requirements gathering, process mapping, gap analysis, and functional solution design.
- Experience working on Oracle Fusion implementation, rollout, enhancement, or support projects.
- Ability to translate business requirements into functional specifications, user stories, process flows, and acceptance criteria.




- Good understanding of Oracle Fusion integrations, APIs, data migration, and reporting.
- Exposure to Oracle Integration Cloud (OIC), REST/SOAP APIs, OTBI, and BI Publisher is preferred.
- Strong experience in SIT, UAT, test case preparation, defect analysis, and resolution coordination.
- Strong stakeholder management, communication, analytical, and problem-solving skills.
- Experience working with large enterprise or multi-business-unit environments is preferred.

Job Responsibilities
- Gather, analyze, and document business requirements related to CRM and customer-facing processes.
- Conduct workshops with business stakeholders to understand current processes, pain points, and future-state requirements.
- Analyze business processes and identify gaps, improvement opportunities, and Oracle Fusion standard capabilities.
- Translate business requirements into functional specifications and scalable Oracle Fusion CRM solutions.
- Work

📌 Oracle CRM Business Analyst (Chennai)
🏢 AANSEACORE
📍 Chennai