Job Title: Customer Solutions Design Practitioner

Req ID: 61584

Job Function: Service

Posting Start Date: 13/08/2026

Posting End Date: 20/08/2026

Division: Business

Job Location: IND Gurugram Tower C&D;

Advertised Salary: Within

Role Summary
What I’ll be doing – your accountabilities
Manage lifecycle, remediation, and automation for Microwave, Optics network elements including legacy PDH and SDH. Ensure accurate Install Base data, vendor-aligned upgrade paths and risk-managed network upgrade execution.
- Provides technical concurrence and sign off for high profile and/or critical network changes on major BT core platforms and/or customer bids; accountable for managing technical risk for major platforms.
- Provides consultancy on network designs for multiple platforms and/or solutions and/or customers
- Develops design patterns across multiple domains.
- Responsible for establishing design best practice within a unit.
- Responsible for estimating the time and type of resource needed to support deliverables for complex, high impact and high value projects.




- Drives Right First-Time solutions and leads lessons learned
- Proposes technical strategy to network platforms and/or customer solutions factoring in high impact and high risk as appropriate.
- Drives efficiency and scalability through the re-use of network designs and accountable for the design whilst it is deployed across the overall network platform and/or customer solution.
- Potentially leads a large matrix team (virtual) and is accountable for complex network development using creative approaches to design (including cross-portfolio solutions). Leverages technical resource/s as required to deliver the solution.
- Decides on design scope and design to leading edge high impact and high-risk network platforms and/or customer solutions
- Audit & Install Base: catalogue installed equipment HW, firmware versions, licenses, channel plans, and backhaul dependencies
- Remediation: address RF performance issu

📌 Customer Solutions Design Practitioner (Delhi)
🏢 BT Group
📍 Delhi