15 Aug
|
Tumbledry Solutions
|
Noida
15 Aug
Tumbledry Solutions
Noida
Role & responsibilities
- Manage a high volume of inbound/outbound calls from both current and prospective customers who are calling to avail our services or ask questions about the same.
- Easily navigate through our CRM and other portals.
- Using basic sales techniques, understand customers needs to receive all required information and sell our services.
- Capture customers details and create orders in CRM.
Preferred candidate profile
- Qualifications- Bachelors degree or equivalent
- Previous experience – Minimum 1- 2 years of experience in providing customer service or sales in a call center.
- Effective oral and written communications skills.
- Positive customer service skills; must be passionate about delivering quality service and making a difference in the customer experience
- Ability to listen attentively, solve problems creatively, create win-win situations with internal and external customers
📌 Walk-in || Call Center Executive (Noida)
🏢 Tumbledry Solutions
📍 Noida