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Main Accountabilities |
1. Training Delivery & Participation Management - Execute the regional training calendar in alignment with business capability requirements. - Drive end-to-end responsibility for training participation including nominations, reminders, attendance tracking, and follow-ups with employees and reporting managers. - Ensure eligible employees attend required functional training programs based on role, grade, and tenure. - Coordinate with business heads to ensure improved participation in training programs across the region. 2. Internal Trainer Capability & Knowledge Sharing - Facilitate Sherpa Train-the-Trainer (TTT) programs to strengthen internal trainer capability within the region. - Support trainers in delivering functional and behavioural sessions across identified capability areas. - Encourage knowledge sharing and capability building through internal trainer networks. 3. Training Governance & MIS Management - Maintain digital records of training programs including attendance, feedback, training calendars, and program reports.



- Ensure training MIS trackers are updated regularly and shared with relevant stakeholders. - Support closure of audit queries related to training documentation within defined timelines. 4. Learning Program Delivery & Capability Development - Coordinate delivery of functional and behavioural learning programs covering areas such as customer communication, operational processes, digital tools, managerial effectiveness, and CRM systems. - Support induction and refresher training programs including pre- and post-training assessments to measure learning effectiveness. - Monitor completion of mandatory compliance and functional learning modules across active employees 5. Business Engagement & Training Need Identification - Engage with business stakeholders including RSMs, ZSMs, NSMs, and Business Heads to identify capability gaps and training requirements. - Conduct periodic training need assessments through

📌 Training Lead (Ranchi)
🏢 Tata Capital
📍 Ranchi