Service Delivery Manager (Pune)

Service Delivery Manager (Pune)

15 Aug
|
Persistent Systems
|
Pune

15 Aug

Persistent Systems

Pune

Job Description

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries,



have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026.

About Position:

We are looking for Service Delivery Manager with hands on experience in Delivery, PMO, transition governance.
- Role: Service Delivery Manager
- Location: All Persistent Locations
- Experience: 11 to 16 years
- Job Type: Full time Employment

What You'll Do:
- Act as the customer-facing lead and the voice of PSL for service delivery matters
- Coordinate offshore delivery teams and technical tower leads across milestones, issues, risks, and action closures
- Drive governance through daily, weekly, monthly, and quarterly reviews
- Man

📌 Service Delivery Manager (Pune)
🏢 Persistent Systems
📍 Pune

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