Key Result Areas

Note:- Have experience in managing managers & Multiple RMC Plants.

KRA1 Business Development

• Create technical presentations for key customers with detailed technical specifications, quality analysis and requirements of the clients.
• Educate the customers on technical parameters of concrete so that they have a better understanding of the product usage and functionality
• Understand specific requirements of key accounts, explore and present VAC products to them explaining advantages and technical specifications.

KRA2 Vendor Management - Raw Materials

• Liaison with raw material suppliers for the quality/approval of raw material

Customer Feedback• Visit customer/ site periodically to gather feedback and identify areas of concern
• Attend product quality grievance of customers which are above the scope of plant level or investigate key customer complaints and implement corrective actions
• Resolve customer complaints regarding strength and durability of the product

KRA3 Customer Management

• Provide detailed mix design calculation,



physical and chemical analysis of raw material to customer as and when required
• Provide consolidated customer feedback analysis of all plants

KRA4 Industry Analysis

• Monitor product innovations and recent construction practices, conduct technical meets and participate in technical presentations in the zone/region for influencers (e.g. Architects, Engineers, Consultants etc.) and explore opportunities for promoting techno

KRA5 Planning & Budgeting

• Prepare, consolidate and analyze region plan and budget

KRA6 Product Development

• Generate mix and competitor data at plant level for further analysis
• Analyse compiled mix design data and raw materials used, compare between UltraTech and its competitors brand of cement to assess and make comparative analysis to bring economy and optimization in mix design cost
• Design & develop new VAC Products as per the market trends, customer needs etc. to create a product d

📌 Regional In-charge QC (Delhi)
🏢 UltraTech Cement
📍 Delhi