- 6+ years of experience in IAM engineering and production support, including significant time at L3/L4 escalation level.
- Minimum 3+ years hands-on with Ping Identity (including Ping DaVinci) and/or ForgeRock Journeys in a production workplace.
- Demonstrated ownership of complex, cross-platform IAM incidents and solutions from diagnosis through permanent fix.
- Track record of leading major incident root cause analyses and driving remediation to closure. Experience acting as design authority and mentoring engineers on an IAM platform.
- Evidence of contributing to platform roadmap or architecture decisions, not just implementation.
- Act as the senior escalation point (L3/L4) for IAM production incidents across PingOne, Ping DaVinci, PingFederate, and ForgeRock, owning issues end to end through to permanent resolution.
- Serve as design authority and subject matter expert for the Ping Identity estate, setting technical direction on configuration standards, upgrades, and platform health.
📌 IAM Engineer Ping Forgerock (Delhi)
🏢 Coforge
📍 Delhi