OPD Head – Reputed Cardiac Care Hospital | Vadodara
Job Title: OPD Head
Location: Vadodara, Gujarat
Industry: Healthcare / Cardiac Care
Employment Type: Full-time
Qualification: Any Graduate
Experience: Minimum 2 years as an OPD Head in a hospital
Salary: ₹30,000 CTC per month
Job Description
A reputed Cardiac Care Hospital in Vadodara is looking for an experienced and responsible OPD Head to oversee the day-to-day operations of the Out-Patient Department (OPD).
The ideal candidate should have robust hospital administration and coordination skills, excellent communication abilities, and proven experience managing OPD operations in a hospital environment.
Key Responsibilities
- Oversee the smooth day-to-day functioning of the OPD department.
- Coordinate with doctors, nursing staff, front office, billing and other hospital departments.
- Manage patient flow and ensure efficient registration, consultation and follow-up processes.
- Coordinate doctor schedules and OPD activities.
- Address patient and attendant queries, concerns and service-related issues.
- Ensure patients receive timely and professional assistance throughout their OPD visit.
- Monitor waiting times and identify opportunities to improve patient flow.
- Ensure accurate and timely completion of OPD documentation and records.
- Coordinate with the front office and billing teams to ensure smooth patient services.
- Handle operational issues and escalate matters to management when required.
- Ensure hospital policies, procedures and service standards are followed.
- Support management in improving patient experience and overall OPD efficiency.
- Prepare and maintain relevant OPD reports and records.
Eligibility & Skills
- Any Graduate from a recognised institution.
- Minimum 2 years of experience as an OPD Head in a hospital is mandatory.
- Previous experience in a cardiac care or multi-speciality hospital will be an advantage.
- Excellent communication and interpersonal skills.
- English proficiency
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