Role Summary

We are looking for a Senior Business Analyst to own requirements and solution definition for, a US television and media production company whose platform runs their entire client lifecycle — agreements and payments, production planning, field shoots, post-production, client support, and billing.

You will run discovery directly with the client's US business stakeholders and convert what you learn into product requirement documents, lifecycle models, user stories, and acceptance criteria that the engineering team can build from without rework. A significant share of the platform is AI-assisted — drafting, classification, summarization, and retrieval with human review — so defining how those features behave, what a reviewer sees, and what happens when the model is wrong is core to the role, not an edge case.

The role exists to make sure requirements reach engineering complete and unambiguous the first time. You will work the 16:00–00:30 IST shift so that you sit inside the US working day,



with five to six hours of live overlap for stakeholder discovery rather than a rushed hour at the end of it.

Key Responsibilities

Requirements & Discovery
- - Lead discovery sessions with US business stakeholders across operations, accounting, sales, support, production, and retention — surfacing undocumented process and the workarounds teams currently rely on.
- Author product requirement documents covering business problem, desired outcomes, baseline scope, user stories, acceptance criteria, and business rules, at a level of detail engineering can build from without a follow-up meeting.
- Define requirements for AI-assisted functionality — what a human reviews and when, how low-confidence output is routed, escalation paths, and the expected behaviour when the model gets it wrong.
- Model end-to-end lifecycles and status flows including decision points, prerequisites, blocked states, approvals, and exception paths.
- Specify system integrations — data moved, directi

📌 A- Senior Business Analyst (Kochi)
🏢 Softobiz Technologies
📍 Kochi