Job Title: Digital Marketing Analyst & Client Support Specialist
Location: Chennai (On-site)
Shift: Night shift ( 05:30 PM to 02:30 AM IST)
Experience: 0-2 Years
Excellent English Communication to handle US Clients

Job Description
We are seeking a highly motivated Digital Marketing Analyst & Client Support Specialist to join our team at Humworld Services Private Limited in Chennai. This entry-level role is ideal for freshers looking to build a career in digital marketing and client support. We provide comprehensive training to help you develop expertise in SEO strategies and customer service. The selected candidate will play a key role in driving our SEO efforts while ensuring high-quality client support for our software product.

Key Responsibilities
- Conduct keyword research, SEO audits, and on-page SEO optimizations to improve organic search performance.
- Build high-quality backlinks to improve domain authority and search engine rankings.
- Analyze web traffic and provide insights to enhance content and site performance.
- Plan, create,



and manage social media marketing campaigns to increase brand awareness and engagement.
- Design and execute email marketing campaigns to nurture leads and communicate product updates.
- Manage and optimize Google Ads campaigns to drive targeted traffic and conversions.
- Develop and manage WordPress websites, ensuring performance, responsiveness, and regular updates.
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues related to our software product.
- Communicate effectively with clients via phone, email, and chat to provide timely assistance and information.
- Collaborate with internal teams to escalate and resolve complex technical issues promptly.
- Conduct training sessions and demonstrations to help clients maximize the perks of our software features.
- Document client interactions, support tickets, and resolutions in the support system, and gather feedback to drive service a

📌 Digital Marketing Analyst (Chennai)
🏢 Humworld Services Private
📍 Chennai