Front Desk Executive (Gurugram)

Front Desk Executive (Gurugram)

15 Aug
|
Knowledge Center
|
Gurugram

15 Aug

Knowledge Center

Gurugram

Job Title: Front Desk Executive
Location: Gurugram (On-site), Sector 71, Gurugram
Employment Type: Full-Time
Department: Operations
Experience: 2–5 Years
Salary: As per industry standards & experience

About Knowledge Center (KC)

Knowledge Center (KC) is a premium material experience and innovation hub for architects, interior designers, brands, and professionals from the architecture, design, and construction ecosystem.

Role Overview

We are looking for a confident, polished, and highly presentable Front Desk Executive – Client Experience who will be the first point of interaction for architects, interior designers, clients, brands, and industry professionals visiting KC.

This is not a traditional receptionist role. The ideal candidate should be comfortable having qualified conversations, understanding visitor requirements, explaining KC's offerings, and creating a premium client experience.

Key Responsibilities
- Welcome and professionally engage architects, interior designers, clients, brands, and visitors.




- Understand visitor requirements and guide them to the relevant KC services, spaces, material libraries, or team members.
- Confidently explain KC's offerings, facilities, memberships, and ongoing events.
- Handle visitor registration, appointments, enquiries, and follow-ups.
- Build positive relationships with regular architects, designers, and industry professionals.
- Coordinate with Sales, Operations, Events, and Material Library teams.
- Maintain visitor records and ensure a smooth end-to-end visitor experience.
- Handle basic enquiries and route qualified leads to the relevant team.

Required Skills & Qualifications
- 2–5 years of experience in Client Relations, Front Office, Hospitality, Business Development, Customer Experience, Showroom, Design Studio, or similar roles.
- Excellent verbal communication and interpersonal skills.
- Confident, well-groomed, professional, and comfortable interacting with senior professionals.
- Strong conversation

📌 Front Desk Executive (Gurugram)
🏢 Knowledge Center
📍 Gurugram

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