15 Aug
|
Knowledge Center
|
Gurugram
15 Aug
Knowledge Center
Gurugram
Job Title: Front Desk Executive
Location: Gurugram (On-site), Sector 71, Gurugram
Employment Type: Full-Time
Department: Operations
Experience: 2–5 Years
Salary: As per industry standards & experience
About Knowledge Center (KC)
Knowledge Center (KC) is a premium material experience and innovation hub for architects, interior designers, brands, and professionals from the architecture, design, and construction ecosystem.
Role Overview
We are looking for a confident, polished, and highly presentable Front Desk Executive – Client Experience who will be the first point of interaction for architects, interior designers, clients, brands, and industry professionals visiting KC.
This is not a traditional receptionist role. The ideal candidate should be comfortable having qualified conversations, understanding visitor requirements, explaining KC's offerings, and creating a premium client experience.
Key Responsibilities
- Welcome and professionally engage architects, interior designers, clients, brands, and visitors.
- Understand visitor requirements and guide them to the relevant KC services, spaces, material libraries, or team members.
- Confidently explain KC's offerings, facilities, memberships, and ongoing events.
- Handle visitor registration, appointments, enquiries, and follow-ups.
- Build positive relationships with regular architects, designers, and industry professionals.
- Coordinate with Sales, Operations, Events, and Material Library teams.
- Maintain visitor records and ensure a smooth end-to-end visitor experience.
- Handle basic enquiries and route qualified leads to the relevant team.
Required Skills & Qualifications
- 2–5 years of experience in Client Relations, Front Office, Hospitality, Business Development, Customer Experience, Showroom, Design Studio, or similar roles.
- Excellent verbal communication and interpersonal skills.
- Confident, well-groomed, professional, and comfortable interacting with senior professionals.
- Strong conversation
📌 Front Desk Executive (Gurugram)
🏢 Knowledge Center
📍 Gurugram