Job Description

We are hiring experienced candidates for an International Customer Support Process at Manyata Tech Park, Bangalore. The role involves handling international customers, understanding their queries, and providing appropriate support and resolutions.

Key Responsibilities
- Handle customer interactions professionally through voice/semi-voice channels.
- Understand customer queries and provide accurate resolutions.
- Maintain excellent customer service and communication standards.
- Follow defined processes, quality guidelines, and performance metrics.
- Document customer interactions and update relevant information.
- Escalate complex issues to the appropriate team when required.
- Work effectively in a rapid-paced international process.

Eligibility
- Qualification:



12th Pass or Any Graduate
- Experience: Minimum 6 months of relevant experience
- Excellent English communication skills.
- Comfortable working in 24/7 rotational shifts.
- Candidates should be flexible with rotational weekly offs.

Salary

₹3.84 LPA CTC (₹32,000 per month CTC)

Work Schedule
- 5 Days Working
- 2 Rotational Week Offs
- 24/7 Rotational Shifts

Cab Facility
- Cab facility available within 20–24 km from the workplace, as per company policy.

Pay: ₹384,000.00 per year

Work Location: In person

📌 International semi voice process (Bengaluru)
🏢 Accentrix Solutions
📍 Bengaluru