Customer Support Associate (Kolkata)

Customer Support Associate (Kolkata)

15 Aug
|
North Willow Consulting
|
Kolkata

15 Aug

North Willow Consulting

Kolkata

WE’RE HIRING | CUSTOMER SERVICE / CUSTOMER SUPPORT EXECUTIVE FOR A RENOWNED HEALTHCARE CENTRE

Location: Kolkata

Openings: 5 | Male & Female
Salary: ₹9,000–₹10,000/month, depending on experience
Shift: 8 AM–8 PM | 9–10 hrs shift duty

Role:
- Handle incoming calls & WhatsApp enquiries through IVR
- Assist with customer/patient, appointment, test & package-related queries
- Coordinate with internal teams and maintain follow-ups
- Perform basic back-office checking and administrative tasks

We’re looking for:
- Good communication skills in English, Hindi & Bengali
- Basic healthcare knowledge/understanding
- Valuable telephone etiquette & customer-handling skills
- Basic computer knowledge
- Patient, polite & service-oriented approach
- Comfortable working in shifts
- Interested? Send your CV to: [email protected]
- Subject: Customer Service / Customer Support Executive – Healthcare & Diagnostics

Pay: ₹9,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Customer Support Associate (Kolkata)
🏢 North Willow Consulting
📍 Kolkata

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