- Perform INSTALLATION of all Equipment.
- Provide demo for the installed product and inform about pros and cons for maintenance of it.
- Attend BRAKDOWN/SERVICE/CALIBRATION/LAB SHIFTING calls
- Escalate service complaints/ repair issues to reporting manager/HO if the issue is not resolved at site
- Follow up with HO/Customers for PO/Invoice/Payment on regular basis & update Zonal Manager
- Promote FILTERS/ other spares / new equipment as per the customers requirement in LAB
- Send faulty spare to HO with respective FIR
- Maintain stock in hand list regularly and get verified with HO/Zonal Manager regularly
- Maintain proper schedule to get analyzers calibrated as per recommended intervals
- Update yourself with complete knowledge of all the products
- Coordinate with customers regarding issues with equipment or LAB readiness for installation




- Interacting with customers on a regular basis related to service queries and requirement of spares, service support etc
- Send the reports of job done to HO and reporting manager on daily basis
- Generating revenue by way of AMC, Service calls, calibration and spare sales

Desired Candidate Profile:
- Candidates should be ready for intense traveling
- Positive communication skills Hindi and the regional languages
- Candidate should have knowledge about:- temperature, Ph, humidity, pressure, Vacuum, gases (CO2, O2), humidity, clean room calib (dop, voc, particle count, etc), electrical, pipette calib...etc.
- Knowledge about biology microscope, HVAC, autoclaves will be an added advantage
- ITI/ Diploma in electrical / electronic / Biomedical /Instrumentation

📌 Service Engineer (Bengaluru)
🏢 Sone India
📍 Bengaluru