Handle customer queries through an International Voice process for US and Australian customers. Resolve issues, meet SLA/KPI targets, maintain quality, follow process guidelines, document interactions, and deliver excellent customer service.
Required Candidate profile
1–3 years International Voice/Contact Center experience. Robust English communication, customer service, computer skills, and accurate data entry. Banking/Cards experience preferred.
📌 Customer Service Associate International Voice (Mumbai)
🏢 Gratitude India
📍 Mumbai
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