Job Title: Ecommerce Manager

Experience- 5 years +

Job Summary

We are looking for a detail-oriented and proactive Ecommerce Manager to manage daily online operations, product listings, order processing, and marketplace coordination. The ideal candidate will help improve online sales performance, maintain listing hygiene, and ensure smooth execution across major ecommerce platforms.

Key Responsibilities

1. Product Listing & Content Management
- Create, update, and optimize product listings on marketplaces like Amazon, Flipkart, Meesho, Jiomart, and our own website.
- Ensure correct product titles, descriptions, images, keywords, pricing, and attributes.
- Maintain listing hygiene and fix errors, suppressions, and QC issues.

2. Order & Inventory Management
- Monitor daily orders and coordinate with warehouse/logistics for fast processing.
- Track inventory levels, update stock, and avoid out-of-stock situations.
- Manage returns, RTOs, and replacement orders smoothly.

3. Marketplace & Seller Account Management
- Handle seller dashboards, tickets,



and communications with marketplace account managers.
- Resolve listing issues, payment disputes, and compliance errors.
- Maintain healthy account metrics (cancellation, late dispatch rate, etc.)

4. Pricing, Promotions & Catalog Hygiene
- Update pricing, deals, coupons, and promotions across platforms.
- Coordinate with marketing for campaigns and monthly sale events (Excellent Indian Festival, Big Billion Day, etc.)

5. Reporting & Analysis
- Prepare daily/weekly sales reports, inventory reports, and performance dashboards.
- Analyze product performance, customer behavior, and listing improvements.

6. Coordination & Support
- Work closely with warehouse, marketing, finance, and customer support teams.
- Assist in product uploads, bulk data handling, and marketplace documentation.

Required Skills & Qualifications
- Bachelor’s Degree in any field (Commerce/Business preferred).
- 1–3 years of experience in ecommerce oper

📌 E-Commerce Manager (Okhla)
🏢 Tonzo india
📍 Okhla