Overview:

We are looking for an experienced Admin Head to manage administration and operational support for a large network of retail stores. The ideal candidate should have strong experience in multi-store administration, legal/police case coordination, vendor management, and branch-level operations, with the ability to manage 100+ stores across Delhi NCR or PAN India.

Key Responsibilities
- Manage end-to-end administration operations for 100+ retail stores across Delhi NCR / PAN India.
- Handle multi-location administration, ensuring smooth and uninterrupted store operations.
- Coordinate with store teams, Area Managers, Regional Managers, vendors, landlords, and internal departments.
- Handle and coordinate police cases, legal matters, complaints, theft/loss cases, FIR-related matters, and other critical incidents in coordination with management and legal teams.
- Manage leasing-related administrative matters, including coordination with landlords, property owners, brokers, and legal teams.
- Coordinate current store opening, shifting, closure, renovation,



and relocation activities.
- Manage housekeeping, security, maintenance, utilities, transportation, and other facility requirements.
- Handle vendor onboarding, negotiation, AMC, service contracts, and performance monitoring.
- Monitor administrative expenses and identify opportunities for cost control and operational efficiency.
- Develop and implement standard Admin SOPs, policies, processes, and compliance systems across all branches.
- Conduct regular branch visits/audits to identify operational and administrative gaps.
- Maintain accurate records, documentation, MIS, incident reports, and compliance reports.
- Take ownership of urgent store-level escalations and critical administrative issues.
- Ensure timely resolution of issues through proper coordination and follow-up.
- Prepare and present daily/weekly/monthly administration reports to senior management.

Mandatory Requirements
- Minimum 2 years of exper

📌 Admin Head (Gurugram)
🏢 24 Karat Gold
📍 Gurugram