Role & responsibilities
- Software Development
- Ensuring software meets user requirements and quality standards.
- Finding bugs and fixing them to ensure the software runs without errors
- Monitor the Software related parameters
- Attend customer calls & resolve software related issues
- Support service team for addressing Software related issues during quarterly PM
- Provide system operations & maintenance training to operators.
- Maintain IT assets (Server/Desktops/ Bar code readers/Printers etc.)
- Database Management of Server
- Take lead in improving system availability
- Snag list resolution
- Error log & Inventory dumps using WMS data
Maintain & document records of error resolution & update line manager
Preferred candidate profile
- Sound knowledge of Computer programming & Coding
- Software testing & debugging
- Knowledge of Oracle DB/ SQL server
- Knowledge of Kepware, Microsoft licenses etc.
- Basic Knowledge of operating systems
- Reading, analyzing, and interpreting technical procedures, FA documents, service manuals and work orders to resolve the issues