Location: Remote
Employment Type: C2C
Experience: 7–14 Years
Responsibilities
Provide L3 support for enterprise network infrastructure and NOC operations
Troubleshoot complex Routing, Switching, and WAN issues
Manage and support SD-WAN environments
Handle Incident, Problem & Change Management as per SLAs
Perform Root Cause Analysis (RCA) for major incidents
Work with internal teams and customers for escalations and resolution
Monitor network performance and ensure high availability